Shipping Policy

miavola LLC
Last updated: August 19, 2025

1. Shipping Coverage

We currently offer shipping to the following regions:

• United States (domestic)

We reserve the right to update or restrict shipping destinations at any time based on changes in carrier coverage, customs requirements, or applicable laws.

2. Order Processing Time

All orders are processed within the timeframe listed below, excluding weekends and public holidays. Orders placed after 12:00 PM CST may be processed the next business day.

Processing times:

• In-stock items: 1–2 business days
• Pre-orders or backorders: 5–10 business days (if applicable)
  

You will receive a confirmation email once your order is placed and another when it has shipped, including a tracking number.

3. Estimated Delivery Times

Below is our estimated delivery timeline for standard shipping options:

 

 

Note: Delivery times may vary due to customs clearance procedures, carrier service levels, remote area access, or seasonal demand.

4. Shipping Methods and Carriers

We partner with trusted global carriers, including USPS, UPS, FedEx, DHL and national postal services. The available shipping method and carrier may vary based on your location and selected shipping speed.

Expedited shipping may be available at checkout, depending on your region.

5. Shipping Costs

Shipping costs are calculated at checkout based on:

• Destination
• Package weight and dimensions
• Chosen shipping method
  

We may offer free shipping promotions or minimum order thresholds. These offers are valid only within specified terms and regions.

6. Shipping Restrictions

We do not currently ship to:

• P.O. Boxes (outside the U.S.)
• APO/FPO/DPO military addresses
• Countries or regions restricted by U.S. sanctions, embargoes, or export control laws
• Countries with known delivery interruptions or prohibited import categories (e.g., certain perishable goods)
  

Please ensure your shipping address is accurate and complete. We are not liable for delivery issues due to incorrect or incomplete addresses provided at checkout.

7. Tracking Your Order

Once your order ships, you will receive an email with a tracking number and link. Tracking information may take 24–48 hours to update after shipment.

If you have not received your tracking information within 3 business days, please contact hello@miavola.com.

8. Lost, Delayed, or Damaged Shipments

If your package is delayed, lost, or arrives damaged:

• Contact us at hello@miavola.com within 7 days of the expected delivery date
• We will investigate the issue with the carrier and offer a resolution (e.g., reshipment, refund, or carrier claim submission)
  

miavola LLC is not liable for delays caused by:

• Weather conditions
• Carrier disruptions
• Customs inspections
• Global events (e.g., pandemic, war, natural disaster)
• Acts of God
  

We recommend shipping to a secure location where someone can receive your package to avoid theft or missed deliveries.

9. Split Shipments

In some cases, your order may be shipped in multiple packages due to inventory availability or logistics. You will receive a separate tracking number for each shipment.

10. Order Cancellations or Modifications

Once an order has been processed or shipped, we cannot guarantee cancellation or modification. Please contact us as soon as possible at hello@miavola.com to request changes.

11. Consumer Rights and Dispute Resolution

This Shipping Policy is governed by applicable consumer protection laws in your country of residence.

If you reside in the EU, UK, or a jurisdiction with mandatory consumer rights, this policy does not affect your statutory rights under local law. You may have the right to initiate a dispute resolution procedure through an independent ADR (Alternative Dispute Resolution) platform or the EU Online Dispute Resolution (ODR) platform.

12. Contact

Email: hello@miavola.com